05 / INTEGRATIONS & DATA
Integrations and data pipelines with a defined recovery path.
APIs and data pipelines that connect your existing tools without making the whole operation more fragile.
Discuss your systemTHE BUSINESS PROBLEM
The same information gets entered twice, and every team works from a slightly different version.
A more useful way to work.
Move accurate information to the place it is needed, when it is needed.
Designed with boundaries.
We plan for API limits, failed deliveries, data mismatches and changes in third-party services.
PLAN A USEFUL FIRST SCOPE
What this work needs to succeed.
Use these questions to test fit before committing to a build.
Fit and poor fit
Useful when the same information must cross systems and each side has a viable access route. A native connector or occasional controlled export may be simpler. Missing APIs, forbidden access or unresolved data ownership can make integration unsuitable.
Bring the workflow inputs
Bring sample payloads without secrets, field definitions, source-of-truth rules, event volume and freshness requirements. Confirm account permissions, sandbox availability, API documentation and who owns each endpoint.
Define the output and recovery path
Agree mappings, validation, receipt states, reconciliation and duplicate handling. Test expired credentials, timeouts, redirects, rate limits and conflicting updates. Ambiguous delivery needs investigation before replay; a 2xx alone is not a completed business action.
Access, implementation and cost
API limits, paid access, webhook behavior, historical backfill, data quality and required latency affect scope. Monitoring, hosting and vendor usage can recur. Verify each named tool and connection before committing.
Support and change
Assign credential rotation, failure review, schema/API change monitoring and replay authority. Frequency, response expectations, reconciliation and transition assistance belong in the project or maintenance agreement.
THE SYSTEM IN CONTEXT
Connected to the way you work.
Every enquiry arrives with context. Every next step has an owner.
Bring email, website and messaging enquiries into one intake flow.
A workflow model. The right system starts with your operation.
CONNECTED CAPABILITIES
START WITH THE BUSINESS PROBLEM
What could work better?
Bring the messy workflow. We’ll help you find the right next step.